@import url("/claim-path-preview.css");
@import url("/refunds.css");
.portal-session { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; padding: 8px 16px; border-bottom: 1px solid var(--fo-edge, #c6cdd4); background: #f3f7f4; color: #243a31; font: 14px/1.4 "Fira Sans", sans-serif; }
.portal-session span:first-child { flex: 1; }
.portal-session button { min-height: 36px; }
.portal-dialog { border: 1px solid var(--fo-edge, #c6cdd4); border-radius: 0; padding: 24px; max-width: min(560px, calc(100vw - 32px)); width: 100%; max-height: calc(100dvh - 32px); overflow: auto; color: var(--fo-ink, #1d252c); background: white; font: 16px/1.5 "Fira Sans", sans-serif; }
.portal-dialog::backdrop { background: rgb(20 30 25 / 0.38); }
.portal-dialog h2 { margin: 0 0 16px; font-size: 22px; }
.portal-dialog label:not([class]), .portal-auth label { display: grid; gap: 6px; margin: 12px 0; }
.portal-dialog input:not(.k-radio, .k-checkbox), .portal-dialog textarea, .portal-auth input:not(.k-radio, .k-checkbox) { box-sizing: border-box; width: 100%; padding: 10px 12px; border: 1px solid var(--portal-field-border, #7e8b96); border-radius: 0; min-height: 44px; font: inherit; color: inherit; background: white; }
.portal-dialog textarea { min-height: 120px; }
.portal-dialog footer { display: flex; justify-content: flex-end; gap: 12px; margin-top: 20px; }
.portal-dialog .settings-dialog__head { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin: -24px -24px 20px; padding: 16px 24px; border-bottom: 1px solid var(--fo-edge, #c6cdd4); position: sticky; top: -24px; background: #fff; z-index: 1; }
.portal-dialog .settings-dialog__head h2 { margin: 0; font: 600 22px/1.3 "Fira Sans", sans-serif; overflow-wrap: anywhere; }
.portal-dialog .settings-dialog__close { flex: none; width: 40px; min-height: 40px; padding: 0; font-size: 22px; line-height: 1; }
.portal-dialog form .settings-actions { display: flex; align-items: center; flex-wrap: wrap; justify-content: flex-end; gap: 8px; margin: 24px 0 0; padding: 16px 0; border-top: 1px solid var(--fo-edge, #c6cdd4); position: sticky; bottom: -24px; background: #fff; }
.portal-dialog .settings-actions :is(.settings-error, .customer-error, .portal-error) { order: -1; flex-basis: 100%; margin: 0; }
/* Confirmation (logout, discard, delete): a short question, one sentence, two buttons. Compact, no dividers, no sticky bars. */
.portal-dialog.settings-confirm { box-sizing: border-box; width: min(420px, calc(100vw - 32px)); max-width: min(420px, calc(100vw - 32px)); padding: 22px 24px 20px; }
.portal-dialog.settings-confirm .settings-dialog__head { position: static; margin: 0 0 6px; padding: 0; border: 0; background: transparent; }
.portal-dialog.settings-confirm .settings-dialog__head h2 { font: 600 18px/1.3 "Fira Sans", sans-serif; }
.portal-dialog.settings-confirm .settings-help { margin: 0; color: var(--fo-soft, #5b6873); font-size: 15px; line-height: 1.5; }
.portal-dialog.settings-confirm form .settings-actions { position: static; margin: 18px 0 0; padding: 0; border: 0; gap: 8px; }
.portal-dialog.settings-confirm button:where(:not(.portal-choice > button)) { min-height: 38px; padding: 6px 16px; font-size: 15px; }
.portal-dialog.settings-confirm .settings-error { flex-basis: 100%; margin: 8px 0 0; font-size: 14px; }
@media (max-width: 420px) { .portal-dialog.settings-confirm { padding: 18px; } .portal-dialog.settings-confirm form .settings-actions { display: grid; grid-template-columns: minmax(0, 1fr); } .portal-dialog.settings-confirm--leave .settings-confirm__cancel { order: -1; } }
.portal-dialog .settings-actions :is(.settings-error, .customer-error, .portal-error):empty { display: none; }
.portal-dialog button:where(:not(.portal-choice > button)), .portal-auth button { font: inherit; min-height: 44px; padding: 8px 18px; border: 1px solid var(--fo-edge, #c6cdd4); border-radius: 0; background: #fff; color: var(--fo-ink, #1d252c); cursor: pointer; }
.portal-dialog button:where(:not(.portal-choice > button)):is( [type="submit"], .mission-primary, .k-btn--primary ):not([value="clarify"], .k-btn--secondary), .portal-auth button { background: var(--fo-accent, #1d252c); color: white; border-color: var(--fo-accent, #1d252c); }
.portal-dialog button:where(:not(.portal-choice > button)):disabled { opacity: 0.55; cursor: wait; }
.portal-error { color: var(--portal-field-error, #a82032); white-space: pre-line; }
.portal-help { color: var(--fo-soft, #505d69); font-size: 14px; }
.portal-auth { font: 16px/1.5 "Fira Sans", sans-serif; max-width: 400px; margin: 12vh auto; padding: 24px; }
.portal-auth h1 { font-size: 28px; }
.portal-auth button { width: 100%; }
.portal-actions { display: flex; gap: 8px; flex-wrap: wrap; }
.portal-actions button { min-height: 44px; }
.portal-toast { position: fixed; inset: auto 16px 16px; z-index: 10000; margin: auto; width: fit-content; max-width: calc(100vw - 32px); padding: 12px 18px; color: white; background: var(--fo-ink, #1d252c); border-radius: 0; font: 15px/1.4 "Fira Sans", sans-serif; box-shadow: 0 6px 28px #0002; }
.portal-toast:empty { display: none; }
@media (max-width: 640px) { .portal-dialog { padding: 18px; } .portal-dialog .settings-dialog__head { margin: -18px -18px 16px; padding: 12px 18px; top: -18px; } .portal-dialog form .settings-actions { padding: 12px 0; bottom: -18px; } .portal-dialog.settings-dialog { width: 100vw; max-width: 100vw; max-height: 100dvh; margin: auto 0 0; border: 0; } .portal-dialog.settings-dialog form .settings-actions { padding-bottom: calc(12px + env(safe-area-inset-bottom)); } .portal-session { font-size: 12px; gap: 8px; } .portal-auth { margin: 6vh 16px; padding: 16px; } }
.portal-chat-older { display: block; margin: 8px auto; border: 1px solid var(--fo-edge, #c6cdd4); border-radius: 18px; background: #fff; color: var(--fo-accent, #1d252c); padding: 8px 16px; min-height: 40px; font: 14px/1.4 "Fira Sans", sans-serif; cursor: pointer; }
.portal-chat-older[hidden] { display: none; }
.portal-create fieldset { border: 0; padding: 0; margin: 0; min-width: 0; }
.portal-create .portal-lookup-row { display: flex; align-items: flex-start; gap: 8px; }
.portal-create .portal-lookup-field { min-width: 0; flex: 1; }
.portal-create .portal-lookup-field > .portal-help { margin: 6px 0 0; text-wrap: pretty; }
.portal-create .portal-lookup-row button { flex-shrink: 0; padding-block: 10px; }
.portal-create h2 { margin-bottom: 8px; }
.portal-create label { margin: 8px 0; }
.portal-create footer { margin-top: 24px; padding-top: 16px; border-top: 1px solid var(--fo-edge); }
/* The host owns the boundary; nested customer and alert components do not. */
.portal-create [data-customer]:not([hidden]) { margin: 16px 0 0; padding-top: 16px; border-top: 1px solid var(--fo-edge); }
.portal-create [data-customer] .customer-summary { margin: 0; }
.portal-create [data-details]:not([hidden]) { margin-top: 16px; }
.portal-create [data-result] { margin: 12px 0; }
.portal-create [data-result] p { margin: 0 0 12px; }
.portal-create .portal-payment-fields { display: grid; grid-template-columns: 1fr 160px; gap: 12px; }
.portal-create .portal-error { margin-top: 12px; }
@media (max-width: 480px) { .portal-create .portal-lookup-row { flex-direction: column; align-items: stretch; gap: 12px; } .portal-create .portal-payment-fields { grid-template-columns: 1fr; gap: 0; } }
.portal-create .portal-field-error { color: var(--portal-field-error); font-size: 14px; margin: 4px 0 0; }
/* Shared action states for dialogs and settings; keep ledger geometry stable. */
.portal-dialog button:where(:not(.portal-choice > button)), .portal-case-commands button, :is(.settings-main, .invitation-main, .wiki-main) .k-btn { transition: background-color var(--duration-fast, 120ms) var(--ease-standard, ease-out), border-color var(--duration-fast, 120ms) var(--ease-standard, ease-out), box-shadow var(--duration-fast, 120ms) var(--ease-standard, ease-out); -webkit-tap-highlight-color: color-mix( in srgb, var(--fo-ink, #1d252c) 12%, transparent ); touch-action: manipulation; }
@media (hover: hover) { .portal-dialog button:where(:not(.portal-choice > button)):enabled:hover, .portal-case-commands button:enabled:hover, :is(.settings-main, .invitation-main, .wiki-main) .k-btn:enabled:not([aria-disabled="true"]):hover { background-color: color-mix(in srgb, var(--fo-ink, #1d252c) 8%, white); border-color: var(--fo-soft, #505d69); } .portal-dialog button:where(:not(.portal-choice > button)):is( [type="submit"], [data-create-options], .mission-primary, .k-btn--primary ):not([value="clarify"], .k-btn--secondary):enabled:hover, :is(.settings-main, .invitation-main, .wiki-main) .k-btn--primary:enabled:not([aria-disabled="true"]):hover { background-color: var(--fo-cool, #234e70); border-color: var(--fo-cool, #234e70); } }
.portal-dialog button:where(:not(.portal-choice > button)):enabled:active, .portal-case-commands button:enabled:active, :is(.settings-main, .invitation-main, .wiki-main) .k-btn:enabled:not([aria-disabled="true"]):active { background-color: color-mix(in srgb, var(--fo-ink, #1d252c) 12%, white); border-color: var(--fo-soft, #505d69); box-shadow: inset 0 0 0 1px var(--fo-soft, #505d69); }
.portal-dialog button:where(:not(.portal-choice > button)):is( [type="submit"], [data-create-options], .mission-primary, .k-btn--primary ):not([value="clarify"], .k-btn--secondary):enabled:active, :is(.settings-main, .invitation-main, .wiki-main) .k-btn--primary:enabled:not([aria-disabled="true"]):active { background-color: color-mix(in srgb, var(--fo-cool, #234e70) 85%, black); border-color: var(--fo-cool, #234e70); box-shadow: inset 0 0 0 2px color-mix(in srgb, white 30%, transparent); }
.portal-dialog button:where(:not(.portal-choice > button)):focus-visible, .portal-case-commands button:focus-visible, :is(.settings-main, .invitation-main, .wiki-main) .k-btn:focus-visible { outline: 2px solid var(--portal-field-focus, #234e70); outline-offset: 2px; }
@media (prefers-reduced-motion: reduce) { .portal-dialog button:where(:not(.portal-choice > button)), .portal-case-commands button, :is(.settings-main, .invitation-main, .wiki-main) .k-btn { transition: none; } }
:is(.portal-create, .refund-dialog) .portal-payment-facts { margin: 16px 0; padding: 0; }
:is(.portal-create, .refund-dialog) .portal-payment-facts > div { display: grid; grid-template-columns: 140px minmax(0, 1fr); gap: 12px; padding: 2px 0; }
:is(.portal-create, .refund-dialog) .portal-payment-facts dt { color: var(--fo-soft); }
:is(.portal-create, .refund-dialog) .portal-payment-facts dd { margin: 0; overflow-wrap: anywhere; font-variant-numeric: tabular-nums; }
.portal-create textarea { min-height: 92px; }
.portal-create .portal-claim-files { margin-top: 12px; }
.portal-create .portal-claim-files > .portal-help { display: block; margin-top: 6px; }
:is(.portal-create, .payment-document, .portal-upload) [data-file-list] { list-style: none; padding: 0; margin: 8px 0; }
:is(.portal-create, .payment-document, .portal-upload) [data-file-list] li { display: grid; grid-template-columns: minmax(0, 1fr) auto auto; align-items: center; column-gap: 12px; row-gap: 4px; padding-block: 8px; border-bottom: 1px solid var(--fo-edge); }
:is(.portal-create, .payment-document, .portal-upload) .portal-file-identity { display: flex; align-items: center; min-width: 0; gap: 8px; }
:is(.portal-create, .payment-document, .portal-upload) .portal-file-name { min-width: 0; white-space: normal; overflow-wrap: anywhere; line-height: 1.4; }
:is(.portal-create, .payment-document, .portal-upload) [data-file-list] li > .portal-help { white-space: nowrap; }
:is(.portal-create, .payment-document, .portal-upload) .portal-file-kind { display: grid; justify-items: center; flex: 0 0 32px; color: var(--fo-soft); font-size: 10px; font-weight: 500; line-height: 1.2; }
:is(.portal-create, .payment-document, .portal-upload) .portal-file-kind svg { width: 20px; height: 20px; }
:is(.portal-create, .payment-document, .portal-upload) [data-file-list] button { padding-inline: 8px; border-color: transparent; }
.portal-create [data-create-help] { margin: 12px 0 0; }
@media (min-width: 641px) { .portal-create { padding: 20px; } }
@media (max-width: 480px) { :is(.portal-create, .refund-dialog) .portal-payment-facts > div { grid-template-columns: 115px minmax(0, 1fr); gap: 8px; } :is(.portal-create, .payment-document, .portal-upload) [data-file-list] li { grid-template-columns: minmax(0, 1fr) auto; } :is(.portal-create, .payment-document, .portal-upload) [data-file-list] li > .portal-help { grid-column: 1; grid-row: auto; padding-left: 40px; } :is(.portal-create, .payment-document, .portal-upload) [data-file-list] li > .portal-file-remove { grid-column: 2; grid-row: 1 / 3; } }
/* Reuse the queue's search and attachment symbols in labelled actions. */
:is(.portal-create, .response-dialog, .payment-document, .portal-upload) .portal-icon-button { display: inline-flex; align-items: center; justify-content: center; gap: 8px; }
:is(.portal-create, .response-dialog, .payment-document, .portal-upload) .portal-icon-button svg { width: 20px; height: 20px; flex: 0 0 20px; }
/* Assignment uses the kit checkbox; the whole label is its touch target. */
.portal-create .portal-create-assignment { margin-top: 12px; }
.portal-dialog :is(.portal-take-self, .portal-check) { display: flex; align-items: center; gap: 8px; min-height: 44px; width: fit-content; cursor: pointer; }
.portal-dialog :is(.portal-take-self, .portal-check) .k-checkbox { width: 18px; height: 18px; min-height: 0; padding: 0; margin: 0; background: var(--portal-field-bg); border-color: var(--portal-field-border); }
.portal-dialog :is(.portal-take-self, .portal-check) .k-checkbox:checked { background: var(--fo-ink); border-color: var(--fo-ink); }
.portal-dialog :is(.portal-take-self, .portal-check) .k-checkbox:focus-visible { outline: 2px solid var(--portal-field-focus); outline-offset: 3px; }
.portal-dialog :is(.portal-take-self, .portal-check):has(:disabled) { opacity: 0.55; cursor: wait; }
.portal-create .portal-assignee-label { display: grid; grid-template-columns: auto minmax(0, 1fr); align-items: center; gap: 12px; }
.portal-create .portal-claim-origin { grid-template-columns: minmax(0, 1fr) 160px; }
.portal-create .portal-bank-label { grid-template-columns: 1fr; gap: 6px; align-items: start; }
.portal-create .portal-assignee-label select { box-sizing: border-box; width: 100%; min-width: 0; min-height: 44px; padding: 8px 36px 8px 12px; border-width: 1px; border-style: solid; border-radius: 0; font: inherit; }
@media (max-width: 480px) { .portal-create .portal-assignee-label { grid-template-columns: 1fr; gap: 6px; } }
.portal-dialog :is(.portal-take-self, .portal-check) .k-checkbox:checked::after { border-color: var(--portal-field-bg); }
.portal-create .portal-assignee-label .k-select-wrap::after { border-color: var(--portal-field-muted); }
/* One primary action; the less frequent save-only action opens above the footer. */
.portal-create .portal-create-actions { display: flex; min-width: 0; }
.portal-create .portal-create-actions[hidden] { display: none; }
.portal-create [data-create-options] { width: 44px; flex: 0 0 44px; padding-inline: 0; background: var(--fo-accent); color: white; border-color: var(--fo-accent); border-left-color: var(--fo-edge); }
.portal-create [data-create-options] span { display: inline-block; width: 8px; height: 8px; border-right: 1.5px solid currentColor; border-bottom: 1.5px solid currentColor; transform: translateY(-2px) rotate(45deg); font-size: 0; }
.portal-create [data-create-options][aria-expanded="true"] span { transform: translateY(2px) rotate(225deg); }
.portal-create .portal-create-menu { position: fixed; inset: auto; margin: 0; padding: 4px; max-width: calc(100vw - 32px); border: 1px solid var(--fo-edge); background: var(--portal-field-bg); color: var(--fo-ink); box-shadow: 0 4px 16px #0002; }
.portal-create .portal-create-menu button { width: 100%; text-align: left; border-color: transparent; }
:is(.portal-create, .payment-document, .portal-upload) [data-file-list] .portal-file-identity { padding: 4px 0; text-align: left; justify-content: flex-start; font: inherit; border: 0; background: transparent; }
:is(.portal-create, .payment-document, .portal-upload) .portal-file-identity .portal-file-name { text-decoration: underline; text-decoration-color: var(--fo-edge); text-underline-offset: 3px; }
/* Media viewer: a modal over the dimmed application; the file fills the free area, chrome (close, caption, menu) shows on activity and hides after a pause. Inverted ledger palette, square geometry, quiet translucent hovers. */
.portal-dialog.portal-file-preview { width: 100vw; max-width: 100vw; height: 100dvh; max-height: 100dvh; margin: 0; padding: 0; border: 0; display: grid; grid-template-rows: auto minmax(0, 1fr) auto; color: var(--fo-bg, #fff); background: transparent; overflow: hidden; }
.portal-file-preview::backdrop { background: rgb(29 37 44 / 0.88); }
.portal-file-preview header, .portal-file-preview footer { transition: opacity 0.15s ease; }
.portal-file-preview[data-chrome="hidden"] :is(header, footer):not(:hover, :focus-within, :has(:popover-open)) { opacity: 0; }
.portal-file-preview header { display: flex; justify-content: flex-end; padding: 12px 16px; margin: 0; }
.portal-dialog.portal-file-preview button { min-height: 44px; padding: 10px; border: 1px solid transparent; border-radius: 0; background: transparent; color: inherit; cursor: pointer; }
.portal-file-preview header button, .portal-file-preview .portal-preview-more, .portal-file-preview .portal-pdf-toolbar button { flex: 0 0 44px; width: 44px; }
.portal-dialog.portal-file-preview button:enabled:hover, .portal-file-preview .portal-preview-more[aria-expanded="true"] { background-color: rgb(255 255 255 / 0.12); border-color: transparent; }
.portal-dialog.portal-file-preview button:enabled:active { background-color: rgb(255 255 255 / 0.2); border-color: transparent; box-shadow: none; }
.portal-dialog.portal-file-preview button:focus-visible { outline: 2px solid var(--fo-bg, #fff); outline-offset: 2px; }
.portal-dialog.portal-file-preview button:disabled { opacity: 0.4; cursor: default; }
.portal-file-preview header svg, .portal-file-preview .portal-preview-more svg { display: block; width: 20px; height: 20px; margin: auto; }
.portal-preview-content { display: grid; place-items: center; min-height: 0; padding: 0 24px; overflow: auto; }
/* Absolute box: percentage height then resolves against the laid-out area, so small photos scale up to fit. */
.portal-preview-content { position: relative; }
.portal-preview-content img { position: absolute; inset: 8px 24px; width: calc(100% - 48px); height: calc(100% - 16px); object-fit: contain; margin: 0; }
.portal-preview-content:fullscreen { background: var(--fo-ink, #1d252c); }
.portal-file-preview .portal-pdf-toolbar { display: flex; align-items: center; justify-content: center; gap: 12px; padding: 8px 0; color: inherit; }
.portal-file-preview .portal-help { color: var(--fo-edge, #c6cdd4); }
.portal-dialog.portal-file-preview footer { position: static; background: transparent; margin: 0; display: flex; align-items: flex-end; justify-content: space-between; flex-wrap: wrap; gap: 8px 16px; padding: 12px 20px 16px; }
.portal-preview-caption { min-width: 0; flex: 1 1 240px; }
.portal-file-preview h2 { margin: 0; overflow-wrap: anywhere; font: inherit; font-weight: 500; color: inherit; }
.portal-preview-meta { margin: 2px 0 0; font-size: 13px; color: var(--fo-edge, #c6cdd4); }
.portal-preview-actions { display: flex; align-items: center; gap: 8px; }
.portal-preview-status { flex-basis: 100%; margin: 0; font-size: 13px; color: var(--fo-edge, #c6cdd4); }
.portal-preview-status:empty { display: none; }
.portal-file-preview .k-menu { color: var(--fo-ink, #1d252c); min-inline-size: 16rem; border-radius: 0; border: 1px solid var(--fo-edge, #c6cdd4); box-shadow: 0 6px 24px rgb(0 0 0 / 0.4); }
.portal-file-preview .k-menu[popover] { position: fixed; inset: auto; position-area: none; margin: 0; }
.portal-dialog.portal-file-preview .k-menu__item { display: flex; align-items: center; gap: 12px; min-height: 44px; width: 100%; padding: 10px 16px; border: 0; border-radius: 0; background: none; color: inherit; font: inherit; text-align: left; }
.portal-dialog.portal-file-preview .k-menu__item:is(:enabled, a):hover { background-color: var(--fo-deep, #f5f6f7); }
.portal-dialog.portal-file-preview a.k-menu__item { color: var(--fo-ink, #1d252c); text-decoration: none; }
.portal-dialog.portal-file-preview .k-menu__item svg { flex: 0 0 20px; width: 20px; height: 20px; color: var(--fo-soft, #505d69); }
@media (max-width: 600px) { .portal-file-preview footer { padding: 10px 16px 14px; } .portal-preview-content { padding: 0 8px; } .portal-preview-content img { inset: 8px; width: calc(100% - 16px); } }
.portal-create footer { align-items: flex-end; }
.portal-create .portal-create-submit-group { display: grid; grid-template-columns: minmax(0, 1fr); gap: 6px; min-width: 0; max-width: calc(100% - 106px); }
.portal-create .portal-create-submit-group[hidden] { display: none; }
.portal-create #claim-recipient { margin: 0; overflow-wrap: anywhere; text-align: left; }
.portal-create .portal-create-actions > [type="submit"] { flex: 1; }
@media (max-width: 480px) { .portal-create footer { flex-wrap: wrap; gap: 8px; } .portal-create .portal-create-submit-group { flex: 1 1 100%; order: -1; max-width: 100%; } .portal-create .portal-create-actions > [type="submit"] { padding-inline: 8px; } }
/* Claim commands sit with the facts, and have their own tab in the narrow card. */
.portal-case-commands { min-width: 0; align-self: start; }
.portal-case-action-list { display: grid; justify-items: stretch; gap: 24px; }
.portal-action-group { display: grid; gap: 10px; min-width: 0; }
.portal-action-group + .portal-action-group { border-top: 1px solid var(--fo-edge); padding-top: 16px; }
.portal-action-group h4 { margin: 0; font-size: 14px; font-weight: 600; }
.portal-action-group .portal-help { font-size: 13px; line-height: 1.5; }
.portal-action-meta { margin: -4px 0 0; font-size: 12px; line-height: 18px; color: var(--fo-soft); }
.portal-action-buttons { display: grid; justify-items: start; gap: 8px; }
.portal-case-commands .portal-action-document { justify-self: start; display: inline-flex; align-items: center; gap: 8px; min-height: 36px; padding: 4px 0; border: 0; background: transparent; color: var(--fo-ink); font: 13px/20px var(--font-sans); text-align: start; cursor: pointer; }
.portal-action-document svg { flex: none; width: 18px; height: 18px; color: var(--fo-soft); }
.portal-action-document span { text-decoration: underline; text-underline-offset: 3px; }
.portal-action-note { margin: 2px 0 0; font-size: 12px; line-height: 18px; color: var(--fo-soft); }
.qf.is-wide .portal-case-commands { align-self: stretch; }
.portal-case-commands .qf-act-b { min-height: 44px; max-width: 100%; padding: 10px 14px; text-align: left; white-space: normal; border: 1px solid var(--fo-edge); border-radius: 0; background: var(--portal-field-bg, white); color: var(--fo-ink); font: 14px/1.4 "Fira Sans", sans-serif; }
.portal-case-commands .qf-act-b:disabled { opacity: 0.55; cursor: wait; }
.portal-case-commands .portal-help { margin: 0; }
.qf:not(.is-wide) .qf-case:not([data-tab="actions"]) .portal-case-commands { display: none; }
.qf:not(.is-wide) .qf-case[data-tab="actions"] :is(.qf-case__facts, .qf-case__calc, .qf-case__lines, .qf-case__main) { display: none; }
.qf:not(.is-wide) .qf-case[data-tab="actions"] .qf-case__cols { grid-template-rows: minmax(0, 1fr); overflow-y: auto; }
.qf:not(.is-wide) .qf-case[data-tab="actions"] .portal-case-commands { grid-row: 1; }
.qf:not(.is-wide) .portal-case-commands > h3 { display: none; }
.qf .qf-tabs { min-width: 0; }
.qf .qf-tab { padding-inline: 8px; white-space: nowrap; }
@media (max-width: 380px) { .qf .qf-tab { padding-inline: 6px; font-size: 12px; } }
/* Secondary facts and section spacing follow the ledger's label/value hierarchy. */
.portal-fact-note { display: block; margin-top: 4px; color: var(--fo-soft); font-size: 12px; line-height: 1.4; }
.qf.is-wide .qf-case__side { gap: 20px; }
.qf.is-wide .qf-case__side > * + * { padding-block-start: 20px; }
.qf.is-wide .qf-case__side > :is(.qf-case__facts, .portal-case-commands) > .qf-case__calc-t { margin-bottom: 12px; }
.qf-case__lines > .qf-line-heading { margin-bottom: 12px; }
.qf-case__lines [data-telegram-status] { margin: 0; font-size: 13px; line-height: 1.5; }
/* Both layouts keep a reference toolbar; the full summary lives in About. */
.qf.is-wide .qf-case { grid-template-columns: minmax(0, 1fr); grid-template-rows: auto minmax(0, 1fr); gap: 8px; }
.qf.is-wide .qf-case > .qf-case__top { grid-row: 1; align-items: center; }
.qf .qf-case > :is(.qf-case__h, .qf-case__state, .qf-case__head-f, .qf-case__brief) { display: none; }
.qf.is-wide .qf-case > .qf-case__cols { grid-row: 2; padding-block-start: 12px; }
.qf .qf-case__facts > .qf-case__facts-t { display: none; }
.qf .portal-overview-field[hidden] { display: none; }
.qf .portal-overview-field:not([hidden]), .qf .qf-case__facts [data-head]:not([data-head="left"]) { display: block; }
.qf .portal-case-overview { margin-bottom: 16px; min-width: 0; }
.qf .portal-case-overview > .qf-case__calc-t { margin-bottom: 12px; }
.qf .portal-case-overview h2 { margin: 0; font-family: var(--font-display, var(--font-sans)); font-size: 20px; line-height: 1.3; font-weight: 600; color: var(--fo-title); overflow-wrap: anywhere; }
.qf .portal-case-overview__number { margin: 6px 0 0; font-size: 12px; color: var(--fo-soft); font-variant-numeric: tabular-nums; }
.qf .portal-fact-overdue { color: var(--fo-hot-on, var(--fo-hot)); }
.qf .portal-fact-warning { color: var(--fo-warm, #745600); }
.qf .qf-row [data-col=due].portal-deadline-risk { color: var(--fo-warm, #745600); }
.qf:not(.is-wide) .qf-case { grid-template-rows: auto auto minmax(0, 1fr); }
.qf:not(.is-wide) .qf-case > .qf-case__top { grid-row: 1; align-items: center; }
.qf:not(.is-wide) .qf-case > .qf-tabs { grid-row: 2; }
.qf:not(.is-wide) .qf-case > .qf-case__cols { grid-row: 3; }
.qf:not(.is-wide) .qf-case[data-tab="data"] .qf-case__cols, .qf:not(.is-wide) .qf-case[data-tab="actions"] .qf-case__cols { overflow-y: auto; overscroll-behavior: contain; align-content: start; padding-block-end: 12px; }
.qf:not(.is-wide) .portal-case-overview > .qf-case__calc-t { display: none; }
.qf .qf-chat-top__who [data-chat-state] { display: block; }
/* Queue reference and purpose stay compact; only overdue SLA is accented. */
.qf .qf-table .qf-due { font-family: var(--font-sans); font-size: 13px; line-height: 20px; font-weight: 400; letter-spacing: 0; color: var(--fo-ink); }
.qf .qf-table .qf-row[data-deadline-kind="overdue"] .qf-due { color: var(--fo-hot-on, var(--fo-hot)); font-weight: 600; }
.qf .qf-table .qf-row:is([data-deadline-kind="complete"], [data-deadline-kind="waiting"]) .qf-due { color: var(--fo-soft); font-size: 12px; }
@media (min-width: 901px) { /* One flexible column takes the spare width; facts keep stable widths. */ .qf .qf-table { --k-table-max: 74rem; min-inline-size: 72rem; table-layout: fixed; } .qf .qf-table .c-pick { width: 2.5rem; } .qf .qf-table .c-due { width: 10.5rem; } .qf .qf-table .c-no { width: 14rem; } .qf .qf-table .c-chan { width: 5.5rem; } .qf .qf-table .c-sum { width: 9rem; } .qf .qf-table .c-next { width: auto; } .qf .qf-table .c-created { width: 6rem; } .qf .qf-table .c-who { width: 11rem; } .qf .qf-table .c-do { width: 0; } .qf .qf-table [data-col="do"] { padding: 0; } .qf .qf-table :is(th, td):not([data-col="pick"]):not([data-col="do"]) { padding-inline: 12px; } .qf .qf-table .qf-due { white-space: normal; } .qf .qf-table .qf-no { min-width: 0; } .qf .qf-table .qf-no a { font-size: 14px; font-weight: 500; } .qf .qf-table .qf-subj { margin-top: 3px; font-size: 13px; line-height: 18px; font-weight: 400; color: var(--fo-ink); max-width: 100%; } }
@media (max-width: 900px) { .qf .qf-table .qf-row > .qf-no { grid-area: 1 / 1 / 3 / -1; } .qf .qf-table .qf-no .qf-subj { order: 2; flex-basis: 100%; margin-top: 4px; } }
.portal-claim-reference { display: block; width: 100%; }
.qf .qf-table .portal-created .qf-age { display: block; flex: none; font-size: 12px; line-height: 18px; color: var(--fo-soft); white-space: nowrap; }
@media (max-width: 900px) { .qf .qf-table .portal-claim-reference { box-sizing: border-box; padding-inline-end: 86px; } .qf .qf-table .qf-row > .portal-created { position: absolute; inset-block-start: 12px; inset-inline-end: 8px; padding: 0; } }
.portal-rub-refresh { display: block; margin-top: 6px; padding: 0; border: 0; background: transparent; color: var(--fo-soft); font: inherit; font-size: 12px; text-decoration: underline; text-underline-offset: 3px; cursor: pointer; }
.portal-rub-refresh:disabled { cursor: wait; opacity: 0.6; }
.refund-confirmation { max-height: 180px; overflow: auto; white-space: pre-wrap; overflow-wrap: anywhere; margin-top: 8px; }
/* Refund form reuses creation facts and kit radio controls. */
.portal-dialog.refund-dialog { padding: 20px; font-size: 14px; }
.refund-dialog .refund-header { margin-bottom: 14px; }
.refund-dialog .refund-header h2 { margin-bottom: 4px; }
.refund-dialog .refund-header p { margin: 0; }
.refund-dialog .portal-payment-facts { padding-block: 10px; }
.refund-dialog .portal-payment-facts > div { padding-block: 3px; }
.refund-dialog .refund-fact-note { display: block; color: var(--fo-soft); font-size: 12px; margin-top: 2px; }
.refund-dialog .refund-options { margin: 16px 0 0; min-width: 0; }
.refund-dialog .refund-options legend { margin-bottom: 6px; font-size: 14px; font-weight: 500; }
.portal-dialog.refund-dialog .refund-choice { display: flex; align-items: flex-start; gap: 10px; margin: 0; padding-block: 8px; min-height: 40px; box-sizing: border-box; cursor: pointer; }
.portal-dialog.refund-dialog .k-radio { flex: 0 0 18px; width: 18px; height: 18px; min-height: 18px; padding: 0; margin: 2px 0 0; border-radius: 50%; background: var(--portal-field-bg); border-color: var(--portal-field-border); }
.portal-dialog.refund-dialog .k-radio:checked { background: var(--fo-ink); border-color: var(--fo-ink); }
.portal-dialog.refund-dialog .k-radio:checked::after { background: var(--portal-field-bg); }
.portal-dialog.refund-dialog .k-radio:focus-visible { outline: 2px solid var(--portal-field-focus); outline-offset: 3px; }
.refund-dialog .refund-comment { margin: 8px 0 0; }
.refund-dialog .refund-comment textarea { min-height: 92px; }
.refund-dialog .refund-next-step { margin: 16px 0 0; font-size: 12px; }
.refund-dialog .portal-error:empty { display: none; }
.refund-dialog footer { margin-top: 12px; flex-wrap: wrap; }
@media (max-width: 480px) { .portal-dialog.refund-dialog { padding: 16px; } }
.portal-create .portal-create-tags { margin: 12px 0; }
.portal-create-tags legend { padding: 0; }
.portal-create-tags .portal-help { margin: 0; }
.portal-create-tags .portal-take-self { margin-block: 0; }
.portal-claim-tags { display: inline-flex; flex-wrap: wrap; gap: 6px; --text-secondary: var(--fo-soft); --bg-subtle: var(--fo-deep); --border-subtle: var(--fo-edge); --radius: 0; }
.qf-subj:has(.portal-claim-tags:not([hidden])) { display: grid; align-content: center; gap: 4px; min-width: 0; }
.qf-subj .portal-claim-topic { overflow: hidden; text-overflow: ellipsis; }
.qf-subj .portal-claim-tags { min-width: 0; max-width: 100%; gap: 4px; }
.portal-claim-tags .k-badge { font-size: 11px; line-height: 16px; min-block-size: 18px; white-space: nowrap; }
[data-overview-tags] { margin-bottom: 12px; }
/* Journal shares the drawer tabs and the expanded workspace side column. */
.qf .qf-tabs { overflow-x: auto; overflow-y: hidden; flex-wrap: nowrap; scrollbar-width: none; }
.qf .qf-tabs::-webkit-scrollbar { display: none; }
.qf .qf-tab { flex-shrink: 0; }
.portal-claim-journal { min-width: 0; }
.qf:not(.is-wide) .qf-case:not([data-tab="journal"]) .portal-claim-journal { display: none; }
.qf:not(.is-wide) .qf-case[data-tab="journal"] :is( .qf-case__facts, .portal-case-commands, .qf-case__calc, .qf-case__lines, .qf-case__main ) { display: none; }
.qf:not(.is-wide) .qf-case[data-tab="journal"] .qf-case__cols { grid-template-rows: minmax(0, 1fr); overflow-y: auto; align-content: start; }
.qf:not(.is-wide) .portal-claim-journal { grid-row: 1; }
.qf:not(.is-wide) .portal-claim-journal > h3 { display: none; }
.qf.is-wide .portal-claim-journal { margin-top: 20px; padding-top: 16px; border-top: 1px solid var(--fo-edge); }
.portal-claim-journal ol { list-style: none; padding: 0; margin: 12px 0; }
.portal-claim-journal li { padding: 12px 0; border-bottom: 1px solid var(--fo-rule); overflow-wrap: anywhere; }
.portal-claim-journal p { margin: 4px 0; }
.portal-claim-journal time, .portal-journal-meta { font-size: 12px; color: var(--fo-soft); }
.portal-journal-title { font-weight: 500; }
.portal-journal-detail { font-size: 13px; white-space: pre-wrap; }
.portal-claim-journal [role="status"]:empty { display: none; }
/* Service rows remain part of the conversation, with less weight than messages. */
.qf .qf-case .qf-rec--sys { max-inline-size: 100%; padding: 2px 4px; gap: 6px; }
.qf .qf-case .qf-rec--sys .qf-rec__t { font-size: 12px; line-height: 17px; }
.qf .qf-case .qf-rec--sys .qf-rec__meta { margin-inline-start: 0; }
.qf .qf-case .qf-rec--sys .qf-rec__at { font-size: 10px; letter-spacing: 0; color: var(--cs-muted); opacity: 0.8; }
.qf .qf-case .qf-rec + .qf-rec--sys, .qf .qf-case .qf-rec--sys + .qf-rec { margin-block-start: 8px; }
.qf .qf-case .qf-rec--sys + .qf-rec--sys { margin-block-start: 2px; }
.portal-event-link { border: 0; padding: 2px 0; background: transparent; color: inherit; font: inherit; text-decoration: underline; text-underline-offset: 3px; cursor: pointer; }
.qf-rec--sys .portal-event-link { display: block; margin: 0 auto; font-size: 12px; color: var(--cs-muted); }
.qf .qf-case .qf-rec--sys.portal-event-result { box-sizing: border-box; inline-size: fit-content; max-inline-size: min(100%, 26rem); padding: 10px 16px; border: 1px solid var(--cs-line); border-radius: 6px; margin-block-start: 10px; text-align: center; }
.qf .qf-case .portal-event-result .qf-rec__b { flex: 1; }
.qf .qf-case .portal-event-result .qf-rec__t { font-size: 13px; line-height: 18px; font-weight: 500; color: var(--cs-ink); text-align: center; }
.qf .qf-case .portal-event-result .portal-event-meta { display: flex; flex-wrap: wrap; justify-content: center; align-items: baseline; gap: 4px 10px; margin: 5px 0 0; font-size: 11px; line-height: 16px; color: var(--cs-muted); }
.portal-event-meta > span { overflow-wrap: anywhere; }
.qf .qf-case .portal-event-result .portal-event-link { margin: 6px auto 0; text-align: center; }
.portal-journal-title { font-weight: 400; }
.portal-journal-result .portal-journal-title { font-weight: 600; }
.response-dialog .response-text { white-space: pre-wrap; overflow-wrap: anywhere; }
.response-files { list-style: none; padding: 0; margin: 12px 0; }
.response-files li { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin-block: 8px; }
.response-files :is(a, span) { min-width: 0; overflow-wrap: anywhere; }
.response-files button { flex-shrink: 0; }
.response-files a { color: var(--portal-field-focus); text-underline-offset: 3px; }
.response-files a:focus-visible { outline: 2px solid var(--portal-field-focus); outline-offset: 3px; }
.response-dialog h3 { font-size: 16px; margin: 20px 0 8px; }
.response-dialog p { margin-block: 8px; }
.response-dialog .bank-reply__choice { margin: 12px 0 4px; }
.response-dialog [data-attach] { max-width: 100%; }
@media (max-width: 380px) { .response-dialog { padding: 16px; } .response-dialog footer { gap: 8px; } .response-dialog footer button { padding-inline: 10px; } }
/* A task opens the answer, evidence and decision together. */
.portal-case-commands .portal-review-task { display: flex; align-items: center; justify-content: space-between; gap: 16px; width: 100%; padding: 14px 16px; border: 1px solid var(--fo-edge); border-radius: 0; background: var(--portal-field-bg, white); color: var(--fo-ink); text-align: start; font: inherit; cursor: pointer; }
.portal-review-task-title { display: block; font-size: 15px; line-height: 22px; font-weight: 500; }
.portal-review-task-meta { display: block; margin-top: 4px; font-size: 12px; line-height: 18px; color: var(--fo-soft); }
.portal-review-task-arrow { flex: none; font-size: 20px; color: var(--fo-soft); }
.portal-dialog.response-review-dialog { padding: 0; max-width: min(680px, calc(100vw - 32px)); font-size: 14px; overflow: hidden; }
.response-review-dialog[open] { display: flex; flex-direction: column; }
.response-review-dialog > h2 { flex: none; margin: 0; padding: 20px 24px 12px; }
.response-review-body { min-height: 0; overflow-y: auto; padding: 0 24px 16px; }
.response-review-dialog .response-review-context { margin: 0 0 16px; }
.response-review-reason { border-top: 1px solid var(--fo-edge); margin-top: 20px; padding-top: 8px; }
.response-review-dialog textarea { min-height: 88px; }
.response-review-dialog > footer { flex: none; align-items: center; justify-content: space-between; margin: 0; padding: 16px 24px; border-top: 1px solid var(--fo-edge); background: var(--portal-field-bg, white); }
.response-review-decisions { display: flex; gap: 8px; }
.response-review-dialog [hidden] { display: none; }
.portal-dialog .response-review-accept { background: var(--fo-ink); border-color: var(--fo-ink); color: white; }
.portal-dialog .response-review-accept:enabled:hover { background: color-mix(in srgb, var(--fo-ink) 85%, white); border-color: var(--fo-ink); }
@media (max-width: 480px) { .response-review-dialog > h2 { padding: 16px 16px 12px; } .response-review-body { padding-inline: 16px; } .response-review-dialog > footer { padding: 12px 16px; flex-wrap: wrap; gap: 8px; } .response-review-decisions { width: 100%; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); } .response-review-decisions button { padding-inline: 6px; } }
/* File identity follows chat attachments; surrounding controls use the ledger kit. */
.portal-attachment { min-width: 0; width: 100%; }
.portal-dialog .portal-attachment-open { width: 100%; display: flex; align-items: center; gap: 12px; padding: 10px 12px; text-align: start; }
.portal-attachment-open svg { flex: 0 0 24px; width: 24px; height: 24px; color: var(--fo-soft); }
.portal-attachment-text { display: block; min-width: 0; }
.portal-attachment-name { display: block; font-weight: 500; overflow-wrap: anywhere; }
.portal-attachment-meta { display: block; margin-top: 2px; font-size: 12px; color: var(--fo-soft); }
.response-files:has(.portal-attachment) li { align-items: center; }
.portal-attachment-kind { flex: 0 0 32px; display: grid; justify-items: center; gap: 2px; color: var(--fo-soft); font-size: 10px; font-weight: 500; line-height: 1.2; }
.qf .qf-case .portal-event-result .portal-event-detail { margin: 8px 0 0; padding-top: 8px; border-top: 1px solid var(--cs-line); font-size: 12px; line-height: 18px; white-space: pre-wrap; overflow-wrap: anywhere; color: var(--cs-ink); }
.portal-pdf-toolbar { display: flex; gap: 12px; justify-content: center; align-items: center; margin-bottom: 12px; }
.portal-preview-content canvas { display: block; max-width: 100%; height: auto; margin: auto; }
.portal-chat-readonly { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 12px 16px; color: var(--fo-soft); font-size: 13px; }
.portal-chat-readonly[hidden] { display: none; }
.portal-chat-readonly button { min-height: 44px; padding: 8px 12px; border: 1px solid var(--fo-edge); background: var(--portal-field-bg, white); color: var(--fo-ink); font: inherit; cursor: pointer; }
/* Financial facts stay separate from the event caption and investigation. */
.portal-money { white-space: nowrap; font-variant-numeric: tabular-nums; }
.qf .qf-case .portal-event-result .portal-event-amount { margin: 4px 0; font-size: 14px; line-height: 20px; color: var(--cs-ink); }
.portal-refund-progress .portal-refund-current { margin: 8px 0; font-size: 14px; }
.portal-refund-stages { display: flex; list-style: none; padding: 0; margin: 16px 0; gap: 8px; font-size: 11px; color: var(--fo-soft); }
.portal-refund-stages li { flex: 1; padding-top: 6px; border-top: 2px solid var(--fo-edge); }
.portal-refund-stages li.is-done, .portal-refund-stages li[aria-current] { border-color: var(--fo-ink); }
.portal-refund-stages li[aria-current] { color: var(--fo-ink); font-weight: 600; }
.portal-refund-details-body { overflow-y: auto; min-height: 0; }
.portal-refund-basis { white-space: pre-wrap; }
@media (max-width: 480px) { .refund-dialog .portal-payment-facts > div { grid-template-columns: 1fr; gap: 2px; } }
.portal-refund-details-body { padding: 20px 24px; }
@media (max-width: 480px) { .portal-refund-details-body { padding: 16px; } }
.portal-refund-progress > .portal-money { margin: 0; }
.portal-refund-progress > .portal-event-link { justify-self: start; min-height: 36px; font-size: 13px; text-align: start; }
.portal-refund-progress .portal-refund-stages { margin-block: 8px; }
/* Contours describe the claim; process progress belongs inside its contour. */
.portal-contour-heading { display: flex; align-items: baseline; justify-content: space-between; flex-wrap: wrap; gap: 6px 12px; }
.portal-contour-status { font-size: 12px; font-weight: 400; }
.portal-contour-process { margin: 6px 0 0; font-size: 13px; font-weight: 500; }
.portal-contour-facts { margin: 0; }
.portal-contour-facts section { display: grid; grid-template-columns: 1fr auto; gap: 6px 12px; padding: 12px 0; }
.portal-contour-facts section + section { border-top: 1px solid var(--fo-rule); }
.portal-contour-facts h4 { margin: 0; font-size: 13px; font-weight: 600; }
.portal-contour-facts p { grid-column: 1 / -1; margin: 0; font-size: 13px; line-height: 19px; color: var(--fo-soft); }
.portal-journal-contour { margin-inline-start: 12px; font-size: 11px; color: var(--fo-soft); }
.qf .qf-case .portal-event-result .portal-event-contour { margin: 0 0 6px; font-size: 10px; color: var(--cs-muted); }
/* Ledger status primitive; completion uses the kit success variant and check icon. */
.portal-status { --text-secondary: var(--fo-ink); --bg-subtle: var(--fo-deep); --border-subtle: var(--fo-edge); --radius: 0; max-inline-size: 100%; min-block-size: 24px; font-size: 12px; line-height: 18px; white-space: normal; padding-block: 2px; box-sizing: border-box; }
.portal-process-status { display: grid; justify-items: start; gap: 6px; min-width: 0; }
.portal-process-status p { margin: 0; }
.portal-contour-facts .portal-process-status { grid-column: 1 / -1; }
.portal-contour-facts .portal-contour-process { margin-top: 4px; }
.portal-contour-heading .portal-contour-status { font-weight: 500; }
.portal-status .k-icon { flex-shrink: 0; }
/* Claim overview: status once, then payment and operational facts. */
.qf .portal-overview-section { padding-block: 16px; min-width: 0; }
.qf .portal-overview-section + .portal-overview-section { border-top: 1px solid var(--fo-edge); }
.qf .portal-overview-section > h3 { margin: 0 0 12px; font-size: 14px; font-weight: 600; }
.qf .portal-overview-section .portal-contour-facts section { padding-block: 8px; }
.qf .portal-overview-section [data-rub-payment] { display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: baseline; column-gap: 8px; }
.qf .portal-overview-section [data-rub-payment] .portal-rub-value { grid-column: 1; grid-row: 1; }
.qf .portal-overview-section [data-rub-payment] .portal-rub-refresh { grid-column: 2; grid-row: 1; margin: 0; font-family: var(--font-sans); }
.qf .portal-overview-section [data-rub-payment] .portal-fact-note { grid-column: 1 / -1; }
.qf .portal-overview-section [data-deadline] { font-family: var(--font-sans); }
@media (max-width: 480px) { .qf .portal-overview-section [data-rub-payment] .portal-rub-refresh { grid-column: 1 / -1; grid-row: auto; justify-self: start; } }
/* Compact entry stays above the tabs; expanded placement belongs to the left rail. */
.qf:not(.is-wide) .qf-case { grid-template-rows: auto auto auto minmax(0, 1fr); }
.qf:not(.is-wide) .qf-case > .claim-path-preview { grid-row: 2; grid-column: 1 / -1; }
.qf:not(.is-wide) .qf-case > .qf-tabs { grid-row: 3; }
.qf:not(.is-wide) .qf-case > .qf-case__cols { grid-row: 4; }
/* Expanded workspace: queue/map navigation, service chat and a tabbed companion pane. */
.qf.is-wide .qf-case[data-wide-workspace] { grid-template-columns: minmax(0, 1fr); grid-template-rows: auto minmax(0, 1fr); gap: 12px; }
.qf.is-wide .qf-case[data-wide-workspace] > .qf-case__top { display: flex; grid-column: 1; grid-row: 1; align-items: center; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__wide { margin-inline-start: auto; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__x { margin-inline-start: 0; }
.qf.is-wide .qf-case[data-wide-workspace] > .qf-case__cols { grid-row: 2; grid-column: 1; grid-template-columns: clamp(160px, 14vw, 220px) minmax(0, 1fr) minmax(0, 1fr); gap: 16px; }
.qf.is-wide .qf-case[data-wide-workspace]:not([data-chat-mode="telegram"]):is( [data-tab="data"], [data-tab="actions"], [data-tab="journal"] ) > .qf-case__cols { grid-template-columns: clamp(160px, 14vw, 220px) minmax(0, 1fr) clamp( 330px, 30vw, 440px ); }
.qf.is-wide .qf-case[data-wide-workspace]:not([data-chat-mode="telegram"]) .qf-case__main { display: grid; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__index > .claim-path-preview { display: flex; flex-direction: column; align-items: stretch; gap: 10px; max-width: none; padding: 12px; margin-bottom: 8px; }
.qf.is-wide .qf-case[data-wide-workspace] .claim-path-preview .preview-copy { gap: 6px; }
.qf.is-wide .qf-case[data-wide-workspace] .claim-path-preview .preview-map { flex: none; width: 100%; height: 70px; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__side { display: grid; grid-template-rows: auto minmax(0, 1fr); gap: 0; min-height: 0; overflow: hidden; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__side > * { display: none; margin: 0; padding: 0; box-shadow: none; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__side > .qf-tabs { display: flex; grid-row: 1; grid-column: 1; margin-bottom: 12px; overflow-x: auto; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-tab[data-tab="talk"] { display: none; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-tab { font-size: 13px; padding: 10px 8px; }
.qf.is-wide .qf-case[data-wide-workspace][data-tab="data"] .qf-case__side > .qf-case__facts, .qf.is-wide .qf-case[data-wide-workspace][data-tab="actions"] .qf-case__side > .portal-case-commands, .qf.is-wide .qf-case[data-wide-workspace][data-tab="journal"] .qf-case__side > .portal-claim-journal { display: block; grid-row: 2; grid-column: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain; padding: 4px 8px 20px 0; }
.qf.is-wide .qf-case[data-wide-workspace][data-tab="lines"] .qf-case__side > .qf-case__lines { display: flex; flex-direction: column; grid-row: 2; grid-column: 1; min-height: 0; overflow: hidden; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__lines > [data-lines] { overflow-y: auto; min-height: 0; }
.qf.is-wide .qf-case[data-wide-workspace] .qf-line-view:not([hidden]) { flex: 1; min-height: 0; }
.qf.is-wide .qf-case[data-wide-workspace][data-chat-mode="telegram"] .qf-case__side > [data-line-dock]:not([hidden]) { display: block; grid-row: 2; align-self: start; }
/* Telegram can still be focused by its existing expand control. */
@media (max-width: 900px) { .qf.is-wide .qf-case[data-wide-workspace][data-chat-mode="telegram"] > .qf-case__cols { grid-template-columns: minmax(0, 1fr); } .qf.is-wide .qf-case[data-wide-workspace][data-chat-mode="telegram"] :is(.qf-case__index, .qf-case__side) { display: none; } }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__side > .qf-case__lines:has([data-line-view]:not([hidden])) { border: 1px solid var(--cs-line); border-radius: 16px; background: var(--cs-canvas); }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__lines:has([data-line-view]:not([hidden])) > .qf-line-heading { margin: 0; padding: 12px; background: var(--cs-surface); color: var(--cs-ink); }
.qf.is-wide .qf-case[data-wide-workspace] .qf-case__lines .qf-line-toolbar { padding: 4px 12px 10px; background: var(--cs-surface); border-bottom: 1px solid var(--cs-line); }
.portal-tag-options { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 12px 16px; margin: 10px 0; }
.portal-tag-options .portal-take-self { display: flex; align-items: center; gap: 8px; font-size: 14px; }
.portal-tags-dialog { width: min(620px, calc(100vw - 32px)); }
.portal-tags-dialog [data-system] { margin-top: 16px; }
/* Tags belong to the claim heading; the host owns space around customer facts. */
.portal-overview-tags-row { display: flex; align-items: center; flex-wrap: wrap; gap: 6px 12px; margin-top: 8px; }
.portal-overview-tags-row:has(> [hidden]):not(:has(> :not([hidden]))) { display: none; }
.portal-overview-tags-row .portal-help { flex-basis: 100%; margin: 0; }
.portal-tags-edit { margin: 0; }
.qf .portal-tags-edit { padding-inline: 0; color: var(--fo-cool); text-decoration: underline; text-underline-offset: 3px; }
.qf [data-claim-customer] .customer-summary { margin: 0; padding-block: 0 8px; }
.qf [data-claim-customer] .customer-summary > .customer-action { margin-top: 10px; }
.qf .qf-case__facts dd[data-amount] { font-family: var(--font-sans); }
[data-tag-metadata] { overflow-wrap: anywhere; margin: 0 0 16px; }
.portal-create-tags .portal-help { font-size: 13px; }
.portal-tags-dialog fieldset { border: 0; padding: 0; margin: 0 0 16px; }
/* Purpose is part of the details revealed after the payment lookup. */
.portal-create .claim-purpose-choice { margin: 0 0 16px; }
.claim-purpose-choice legend { padding: 0; margin-bottom: 8px; font-size: 14px; font-weight: 500; }
.claim-purpose-choice .portal-choice { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); border: 1px solid var(--fo-edge); padding: 3px; max-width: 360px; }
.claim-purpose-choice .portal-choice > button { width: 100%; height: 44px; padding: 8px 12px; }
.claim-purpose-choice .portal-help { margin: 8px 0 0; font-size: 13px; max-width: 46ch; }
.portal-automatic-tag { margin-top: 12px; }
.portal-automatic-tag .portal-help { margin: 6px 0 0; font-size: 13px; max-width: 48ch; }
.portal-create .portal-existing-tags { margin: 12px 0; }
.portal-dialog .portal-automatic-tag .portal-take-self { opacity: 1; cursor: default; }
.portal-reopen-history { margin-block: 16px; }
.portal-dialog .portal-reopen-history-toggle { display: flex; align-items: center; justify-content: space-between; gap: 16px; width: 100%; padding: 12px 0; border: 0; text-align: start; background: transparent; }
.portal-reopen-history-toggle > span:first-child { display: grid; gap: 2px; }
.portal-reopen-history-toggle > span:last-child { transition: transform 180ms ease; }
.portal-reopen-history.is-open .portal-reopen-history-toggle > span:last-child { transform: rotate(180deg); }
.portal-reopen-history-collapse { display: grid; grid-template-rows: 0fr; transition: grid-template-rows 180ms ease; }
.portal-reopen-history.is-open .portal-reopen-history-collapse { grid-template-rows: 1fr; }
.portal-reopen-history-body { min-height: 0; overflow: hidden; }
.portal-reopen-history-body > p { margin: 0 0 12px; }
.portal-reopen-history-body ol { list-style: none; padding: 0; margin: 0; }
.portal-reopen-history-body li { padding-block: 12px; }
.portal-reopen-history-body li + li { border-top: 1px solid var(--fo-edge); }
.portal-reopen-history-body li p { margin: 6px 0 0; overflow-wrap: anywhere; white-space: pre-wrap; }
.portal-reopen-result { font-size: 14px; line-height: 1.5; }
.portal-reopen-review { margin-block: 16px 24px; }
.portal-reopen-review p { margin: 8px 0; overflow-wrap: anywhere; }
.portal-reopen-review .portal-actions { margin-top: 12px; }
@media (prefers-reduced-motion: reduce) { .portal-reopen-history-collapse, .portal-reopen-history-toggle > span:last-child { transition: none; } }
.portal-create .portal-existing-claim-link { color: var(--fo-cool); text-decoration: underline; text-underline-offset: 3px; }
.portal-create .portal-existing-claim-link:hover { color: var(--fo-ink); }
.portal-create .portal-existing-claim-link:focus-visible { outline: 2px solid var(--fo-cool); outline-offset: 3px; }